Tag: exceptional service

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Beyond Consumer Duty: Embracing True Customer Centricity in Banking

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Andrew Stevens, Principle, Banking and Financial Services, Quadient With the introduction of the new Consumer Duty, the FCA has set a new bar for how banks...

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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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How tech, innovation and integration are powering the future for Payroll

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John Pearce, Chief Customer Office at CloudPay It’s no secret...

Making up for lost time: the impact of real-time data streaming on the trading floor

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By Richard Timperlake, SVP, EMEA In finance, small delays can...

Why AI is Key for SMBs in the Next Tech Revolution

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Angus Milledge, Head of New Business Sales EMEA Every few...

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Why a skills-first approach is key to minimising financial services cyber risk

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By Dan Potter, Senior Director, Operational Resilience at Immersive...

Mphasis Brings Quantum Expertise to the UK with London Hub Launch

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~ Hub supports UK Government’s focus on developing Next-Gen...

Stability First: Exploring the Bank of England’s Approach to Payments Innovation

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On 30th July, the Bank of England (BoE) published a...

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